Chase Bank Reviews and Complaints
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Chase Bank in Los Angeles, California - Consumers should Stop Banking with Major Banks
Major Banks in US have defalted causing customers big loss. Doing Business with major Banks has become a big liability. The more money that citizens and corporations deposit with major Banks, their CEO get million more in compensation. Major Banks can ruin your credit if you do not live on their terms. Most major Banks in US have gone through a financial turmoil and even after a disastrous 2008 and 2009; they have had the credit to get Federal Govt financing. Can we citizens with similar credit get financing from them. On the contrary you will find these banks floundering cash to beautify their banks, pay exhobarant salaries to their executives, restrict funding loans to citizens to do business or help them in modifying home loans because they do not have jobs. We the citizens should now withdraw our money from major institutions like Chase, Bank of America, Citibank, and Wells Fargo and move our assets to smaller banks and credit unions. We will soon see that these major institutions will change their attitude. We need to pass this message to all depositors.
Chase Bank and its Unethical Practice
Chase Bank has jeopardized the housing ownership of several families because of their laxed practice of acting on the loan modification requests they have received. I applied for a loan modification in December 2008 when I had a major Health Problem but had not missed a single payment in 10 years with them. Initially under WAMU they gave me provisional approval with a statement over the phone stating my modification was approved with designated payments. I waited for 45 days to get the letter which never came. I was told to re-apply, I did so, in March my monthly loan payment was rejected because I had applied for loan Modification and it would result in them having to reconfigure my loan documents. I insisted fearing the ruining of my credit. Branch accepted payment and sent it to their mortgage office. In April same thing happened. They refused payment informing me that even payment made previous month was sitting in a suspense account and not credited to my account. I was promised that this will not affect my credit. In May I find my credit cards are cancelled by American Express, Bank America and told that it was due to reporting on credit report. On inquiring from Credit Bureaus, I was told it was due to negative reporting and failure to make payments for 60 days with WAMU. Wrote letters to credit bureaus of error on credit report and also talked to WAMU customer service, they corrected the error in May and sent me a letter asking me to use that as a proof of correction. Thereafter I received a Trial Loan Modification Agreement for 90 days. I signed documents and sent it with my first payment. Made on time the next two payments and informed them to let me know what my payments would be. WAMU sent an appraiser, Got a phone call from WAMU call center informing me that Loan Modification was denied because I had too much equity, I did not make enough money. Since September 2009, I have not received any communication about the denial of my loan or informing me of my monthly payments. Wrote a letter to Jamie Dimon's office, no reply. I could have gone to another bank and got financing when I was employed and had credit score of 750. Now I have a negative remark on my credit report stating 60 day delinquent in March and April 2009. Citizens should withdraw all money from Chase and take it smaller regional banks. Big Banks like Chase mess with your life. They have no respect for they spend more money on decorating their banks then providing enough tellers to help customers. They hide behind voice mail. They have no scruples
Chase Bank in Los Angeles, California - Citizens sould Withdraw Money from Major Banks
Citizens should withdraw money from Chase and go to smaller institutions. This will force Chase to treat customers better, assit them in their banking needs. Take your money to Credit Union or Slatter regional Banks. Banks spend our money to pay huge slaries to their executives with our money, what do we get? Harassing calls, wait in lines for hours before you get to the person you wish to talk. Citizens and small business shoudl withdraw all their savings and go to a reggional bank who can serve you better. Chase has the worst Banking practice in serving their customers. Their Managers and decision makiers hide behind voice mail. Staff from Executive office act like gophers as opposed to decision makers. Citizen requesting Loan Modifications have been jerked for 2 plus years and end of it no modifications. Interset rate ppid on savings is low. Take your money and run citiziens to either Foreign Banks or invest your money in BRIC countries. Get your money out of Chase
Chase Bank Loan
Chase Bank in Dallas, Texas - Fired
I hate chase, after working for that company for 3 yrs, they let me go and the reason why cause i had back surgery. But I'm glade because I got tired of lying to the customers on why we charged them extra fees and other items. And now they want to take my unemployment benefits away,the *** with them. Tell your friends and family to close their accounts and not to work for them. We didn't care about the customers we treated them like a number instead of a person plus we didn't care about your problems at all.
Chase Bank in Los Angeles, California - Chase and their credit card policies
I am outraged about Chase Bank and their credit card policies. I have extremely good credit. Never the less I had a problem with my Sony Credit card because I paid too early,(ridiculous) that is,not within the cycle for that month so these unscrupulous people charge me a $39 dollar late fee because I paid them too early. Mind you, my minimum payment was only $15 and I paid $300 but was still charged the $39 late fee. I tried writing them and asked them to exempt me from this late fee, because I am a never late and loyal customer, but to no avail. So I paid it off, I thought and the next couple of months, I still get a bill in the mail for $1.50. Bottom line Chase is a very unfair unscrupulous company. Read your small print. I will not be using their credit card any more.
Chase Bank Credit Card
Chase Bank in Saint Louis, Missouri - Erroneous escrow estimate
JP Morgan Chase holds the mortgage on my home. This last year they sent an estimate of the escrow charges based upon escrow payout. The problem was they pulled the expense information out of thin air. They doubled my summer and winter property taxes that are included in my monthly payment--they did the same for hazard insurance expense. All three of the expense amounts were erroneous--this, of course, raised my monthly payment amount. I acquired the correct figures from my local taxing authority and my home insurance agent and contacted Chase customer service by phone five times. I was eventually told that another escrow estimate would be prepared. The new estimate was exactly the same as the one I was disputing. I then presented copies of the written information to my local Chase Bank representative with the request for assistance in resolving the matter. I visited the local Chase Bank three times before I was able to get partial resolution. The correct property tax information was included in a new escrow estimate. However, the erroneous hazard insurance expense was not changed and has still not been changed. I have wondered if this was a common practice by JP Morgan Chase to increase their float capital. If it happened to me with such blatant disregard for the facts, it could be happening to others as well. Think about the amount of money this could represent.
Chase Bank Mortgage
Chase Bank in Barrie, Ontario - Marriot Visa Credit Card ( Chase )-Reduced my credit limit!
I recently got a Marriot Visa Credit Card. The card was issued by Chase. I was given a credit limit of $5000, once I paid their $75 dollar fee to join. Like a good consumer, I paid my card faithfully every month. I was carrying about a $3000 balance when I decided to take my daughters away on holiday. I went to use my card for dinner one night when I found it was declined. I called the company and explained that I was paid my card every month and didn't know what was wrong. The numpty at the other end said: " Well, there was a glitch in your credit score, so we reduced your credit limit". This after I had just paid their *** $75 fee to re-join for the privilege of having them reduce my credit. Avoid this card like the plague. There is absolutely no loyalty to the customer and the fees that the company charges is obscene.
Chase Bank Credit Card
Chase Bank in Denver, Colorado - Former wamu customer
After many years with WAMU I now find that JPMorgan Chase has indifferent if hostile service in the banks and charge outrageous fees. I did not pay attention to the last notice and was dinged $3 for using another ATM plus another $2 by Chase. JP Morgan Chase did me a tremendous favor charging me an unexpected ATM fee. I finally took the time to transfer all my direct deposits, on-line payments etc..to Ally Bank. Now I get truly free checking with interest. I won't close my Chase account however and will switch back to paper statements. They can pay to maintain my 0 balance account and pound sand.
Chase Bank Checking Account
They were great when they were WAMU. Now they suck! They just reduced my credit card limit from $11,200 down to $500 because I don't use it enough. I have great credit and I have two accounts with their bank. That is very bad for my credit rating because it raises...
Chase Bank Credit Card
Chase Bank in Doylestown, Pennsylvania - Chase Credit
The CEO,s of Chase Credit have their head up their *** when it comes to building a relationship with their customers that have a long standing A+ track record with Chase. When you start lowering credit limits on consumers without talking to them first about their needs and personal finance, that's bull ***, you don't treat good customers that way. Lower their credit limit and then ask them to call if its not ok. That approach of lowering credit and then making you re-apply in order to increase your credit back to its original amount when they have detailed A+ payment history on you is a very poor way to treat your good customers. Finished With Chase
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