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CHASE Bank - 7908 E Chaparral in Scottsdale AZ

Go to a different Branch! Lindsey Corbet (Manager) clearly has no people skills and no management skills. She can't run the place with lines out the door, and bankers trying to sell me EVERYTIME I walk in for a simple deposit. If you need something resolved... forget it! She'll say she has it on her "to do" list for weeks and in the end she will say "unfortunately there is NOTHING we can do"... She sucks!!! Don't switch banks, just find a different branch where you can deal with people that have a brain and common courtesy...
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Review
#236605 Review #236605 is a subjective opinion of poster.
Service
Chase Bank Manager

Chase Bank in Atlanta, Georgia - Chase is withholding the money from the contractors who repaired our home after a fire

On 01/13/11 I had a fire at my home. The insurance company provided us with an excellent contractor who has worked hard to meet the completion dead line of 5/23/11 established by the city code dept. Now Chase is holding the check from the insurance company and is not paying the contractor. Someone from chase told the contractors that she spoke with me on the phone and I said it was ok for them to hold the check until the job was complete. No phone service at the house since 1/14/11. Didn't talk to me!
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Review
#236117 Review #236117 is a subjective opinion of poster.

Chase Bank in Saratoga, California - Chase Ink Card Zero % Balance transfer fraud

Chase Ink offered a zero % balance transfer to my credit card. I already had a balance on my card at 9.99 percent which I always paid on time. Since the balance transfer was completed, they have been applying my monthly on-time payments to the zero percent portion rather than the higher interest part of my balance. I complained the first month so they offered me their blueprint plan to pay off the higher interest portion of my balance first rather than the zero % portion. This never fixed the problem. Their explanation is not understandable at all. This is a scam. Don't do a balance transfer with them. Anyone doing a class action against them? They are pirates.
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2 comments
Anonymous
#676717

I had a similar issue. They said that for business card accounts the consumer law does not require them to apply payments to the highest interest. People need to be careful.

Anonymous
#356861

Hagens Berman, a consumer protection law firm, is investigating major banks, including Bank of America, JP Morgan Chase and HSBC to determine if the banks misrepresent transfer balance programs to consumers. If you would like to learn more about the firm’s investigation, go to www.hbsslaw.com/transferbalances.

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Review
#235747 Review #235747 is a subjective opinion of poster.
Product
Chase Bank Credit Card

Chase Bank in Kalamazoo, Michigan - Modification is a lie and a nightmare

No matter what you do they just drag you along and seem to want to take your home. They won't let you make payments and trash your credit. My neighbor let his house go and filed bankruptcy and has better credit than me thanks to Chase dragging this out. Also my second mortgage at Bank of America is now charging me foreclosure fees even though I've never made a late payment....thanks to Chase. Make sure that they can never service your loan. They put friendly people at the Home Loan Branches to string you along. Buyer beware!
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5 comments
Anonymous
#304879

Absolutely true! I was sending payments, and Chase was sending them back.

Now, they denied my modification, which stretched on since October, 2009, and I'm paying over $700.00 more per month for the next 2 years just to keep my house.

First, they said all I needed to do was pay 3 months in a row, and the outstanding balance would be deferred to the end of the loan, but they wouldn't let me make payments, and, when asked why, no good reason was given as to WHY the payments weren't accepted, and no one ever heard of this 'pay 3 months in a row and the balance is deferred' option. Ridiculous.

Anonymous
#290280

sorry typo on the email

joejoe1815@yahoo.com

Anonymous
#290279

I have been going through the same thing, I have found an attorney that has taken my case as a class action. If anyone is in new york state and wants to join please contact me at joejoe1815@yahoo.com

Michele

Anonymous
#290278

I have been going through the same thing, I have found an attorney that has taken my case as a class action. If anyone is in new york state and wants to join please contact me at joejoe1815@yahoo.com

Michele

Anonymous
#290277

I have been going through the same thing, I have found an attorney that has taken my case as a class action. If anyone is in new york state and wants to join please contact me at joejoe1816@yahoo.com

Michele

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Review
#235641 Review #235641 is a subjective opinion of poster.

Chase Bank in Chicago, Illinois - Chase Funds Transfer Scam

I use Chase Quickpay to move funds between my Chase account and another USBank account. When I initiate a payment from USBank to my Chase account, Chase immediately debits my USBank Account (allowing them to use that money as an asset and draw interest). The funds are shown as "on hold" in my Chase account two business days later, but not available until 5 business days later. This is using accounts that are fully registered. I don't understand the risk to Chase? They have the money on day ONE! OK, Monday the 1st I request a transfer from USBank to my Chase checking account. (USBank account previously registered). On the 1st Chase takes the money. On the 3rd, Chase tells me the money is in my Chase account but on hold until Friday the 5th.
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Review
#235525 Review #235525 is a subjective opinion of poster.
Product
Chase Bank Checking Account

Chase Bank in Indianapolis, Indiana - Suied for over $1200 for a credit card I owed $360

I absolutely hate Chase Bank they are the most successful criminals out there today. I had a Wamu bank credit card the company was bought by Chase Bank while I was unemployed. As soon as Chase took over the *** began over limit + late on top of over limit. It went from $360 to over $1200. This was done purposely to make money. I had other credit cards I could not pay while unemployed None were as ruthless Chase with inflated charges almost 3x the original debt. During the time I was out of work I talked to many companies to make them aware of my situation and let them know I was doing everything I could to make arrangements/payments. The Chase representative was the Only one who had a "to bad so sad attitude". There were no offers to try and help. When I asked why the fees were so grossly inflated the representative said (loosely translated) "you know that's part of how credit cards work". Not all credit cards or the companies... and I can say that from experience.
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Review
#234796 Review #234796 is a subjective opinion of poster.
Product
Chase Bank Credit Card
I am trustee of my mom's trust. We, my mom and I , have a joint account at Chase. It is not a trust account, per the Attorney's advice. I was traveling (in California) and received a dividend check from a stock in the name of the Revocable Living Trust . The check is...
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5 comments
Anonymous
#968664

"Chase Bank is 'fraudulent'…After legally obtaining POA and submitting the documents for joint account privileges, the account and all online access was blocked. ATM's and debit cards were canceled.

I am now unable to pay for Hospice Care for a terminal cancer patient. Customer service has been unbelievable as I have tried to resolve the issue via phone and in person at the local branch. The phone customer service continually directs me to contact the branch manager. The branch manager has repeatedly stated that they cannot accept a contact number or location to the account holder (for verification of POA), nor can they give a contact number to corporate management to help resolve the issue.

You are correct, the employees of Chase are conditioned to respond so as to not lose their jobs. I am distraught! I am capable and have the legal right to help this woman pass with dignity.

What gives Chase the right to deny her of that. I feel helpless!

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Review
#234239 Review #234239 is a subjective opinion of poster.
I have been "in process" or refinancing my home with Chase Mortgage for about 6 months now. During that time, I have experienced nothing but grief caused by their utter incompetence. They have requested 5 duplicates of my financial records, lost much of my information,...
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5 comments
Anonymous
#472470

fell for the refinance scam to lower my payment. in month 4 I get a letter stating my payment was going up to more than it was before I ref. Next time at least tell me Chase you are going to screw me so I see it coming.

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Review
#234201 Review #234201 is a subjective opinion of poster.
Service
Chase Bank Mortgage
Loss
$400

Chase bank is holding my money and closing my account with no notification.

i'm very disapointed in the way chase is treating me, they terminated my account after my direct deposit went thorough and i still had money in the account the account was not over drafted. im very upset and would like some one to contact me jason75911@aol.com they wont let me talk to a manager or give me any money. they didnt even send me a letter.. or email.. this is ***!!!!!!!! these banks are out to get you, todays date is good friday 2011 a holliday, happy easter to my family that i cant get anything for... thanks chase for the wonderful easter, thats sarcasm by the way!!!
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2 comments
Anonymous
#285754

same thing happened jason, on nearly the same day. they've still not released funds. lies all lies.

pist
#278069

ive been a customer for years and am not happy since they bought washington mutual! i have a specific account that gives free money orders to pay my rent wich i need, without notification they started charging $5 per m.o., that costs me $10 more per month to pay my rent!

yet wal-mart only charges .60 cents! what justifies $5 per m.o. at my own bank?

its a peice of paper! im your customer remember!!!!!!!

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Review
#233728 Review #233728 is a subjective opinion of poster.
Product
Chase Bank Deposit
Loss
$2000

Chase Bank in Miami, Florida - Don't Do The Trial Payments

I did the trial payments and was told my loan payments would be the same at the end. That was a year ago and 8 thousand dollars i would have never gave them. The trial payments don;t count because they said there not full payments so there just ripping you off. Don't waste your money you might need it to move.I have since bought a real nice house in another state for cash and will tell you if your willing to move there are houses out there you can buy for under 20k, No more mortgage *** for me and as far as CHASE GOES they can ---- ---. I would'nt give them a penny, your credit is already ruined and they won;t modify your loan. This is totaly from experience.
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2 comments
Anonymous
#294068

I work for a law firm that only sues banks, after reading this post i wanted to tell folk what a ex chase employee reported to me "I felt sorry for most people they thought they were getting a loan mod when all we were doing was collecting trail payments then declining them".

And she ask for my help for a loan mod as she repeatly told i will not make trial payments because afraid of what chase will do.

Anonymous
#277854

That is what I am afraid of. After giving up on a modification with Chase, they are suddenly calling me to start over.

I am being asked to send in documents again and the rep on the phone says he will make it work. Is this for real?

Not sure I want to trust this again. After reading the last post, I see people are still having no luck getting through this.

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Review
#233579 Review #233579 is a subjective opinion of poster.
Service
Chase Bank Mortgage
Loss
$120