Chase Bank
Reviews and Complaints
CHASE MODIFICATION DEPT LACK OF INFORMATION/NO RESPONSE/ NO SERVICE
Sexual harassment banker access to my accounts
Cancel card due to PUBLIC information used for authentication!
Locked me out of my accounts for no reason!!!
HORRENDOUS- I have been banking with this bank for over 5 years now. I have a credit card that has always been paid up.
Last week I went to the bank to open up a savings account thinking that Chase would be a good lender to work with, right? WRONG. The banker was extremely uneducated on the products and services offered with savings accounts. Not only that, but he opened my account and 2 days later I receive letters from the company that I am ineligible to bank with chase.
(Mind you, i have had a credit card with them for over 5 years) To top it off, my account is now locked and customer service says there is nothing they can do for me. I wouldn't recommend this bank to ANYONE!!! I have used Wells Fargo for years and they are much much better.
BE WARE! THE CUSTOMER SERVIS IS AS AWFUL AS THE BANK ITSELF!
Bad ATM at Chase Bank
Charged late fees and interest charges after move.
They tried to jack-up my mortgage balance
Close of escrow date not met as promised
Mortgage payment was $61.00 short and instead of crediting the account they hold my money in a un-applied balance and send me foreclosure letters of 2 months overdue.
Aggressive Supervisor
Chase Refuses to Loan when they have $1million cash of mine!
12 yr customer & I get random letter that they are closing account and don't have to tell me why and aren't going to (like a *** 5 yr old)
Horrible company!!!
No help with unauthorized charges
NSF Fees Charged Before Credit Applied
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I actually know this girl through friend of friend who meet her at la fitness gym on pacific highway. she was out with us laughing & joking about a situation with a customer from chase.
I think she purposely did certain things to certain people.
None of us thought it was very funny & after I googled her & found all kinds of bad reviews.. I would rather not have her in my circle of friends.
Srry for your experience I myself had an issue with this bank but not for sexual harassment. One of my checks I deposited ended up disappearing.
When I went into the branch the manager was extremely rude & not helpful.
I put in a complaint but never saw my check again(soo weird) I think chase headquarters needs to really evaluate what's going on with this bank.