Filter by rating
filters
State:
Show
City:
Show
Product:
Show
I was raised that you pay your credit cards on time, do not go over your limit and always pay at least double your min payment and all will be fine. Well chase has been cutting my credit limits like most banks and then they closed my three accounts that they cut my...
View full review
Review
#249836 Review #249836 is a subjective opinion of poster.
Product
Chase Bank Credit Card
I have 2 mortgages, both were opened with different companies the 1st one in 2003 the 2nd in 2006 but both were bought by chase bank. I had a great payment history until my husband lost his job as a construction worker in fall of 2008. Shortly thereafter, my business...
View full review
1 comment
Anonymous
#312150

I am with you I have been getting the same run around for 2 years too. Now they will not accept any further forbearance payments from me. So I might have to do Chapter 13 too.

Review
#248720 Review #248720 is a subjective opinion of poster.
Service
Chase Bank Mortgage

Chase Bank

If you need to contact the Chase Bank system Customer Service, you get somebody from the country of India. Forget it!! I personally speak American and cannot understand their British. I would hope Chase would pick up on this problem. You know its a cheap way to use employees. I don't actually know what they earn but it is cheap, cheap, cheap. As a result, I will never use Chase again. That sort of thing probably goes on with other companies. I said what I needed in the first two sentences above. I type on like this to satisfy this site's minimum word requirement. Bob J.
View full review
1 comment
Svetlana22
#321332

American is a dialect not language. The language is English.

Review
#248660 Review #248660 is a subjective opinion of poster.

Chase Bank in New York, New York - Chase Refi Victims Contact Attorney General in Columbus Ohio

Anyone who has experienced problems with Chase refinancing needs to contact the Attorney General' Office in Columbus Ohio. If we get enough people to complain, hopefully they will prosecute them for fraud. Contact www.ohioattorneygeneral.gov We have been trying to refinance now for 4 months and keep getting the runaround. We have provided everything requested, some things twice, and have seen a possible settlement date come and go. After doing a search of the inernet, there are a lot of us out there. To those who think you should refi with Chase, wait until some positive reviews comet thru.
View full review
2 comments
Anonymous
#354166

I have been in re-fi from an unsolicited call from Chase since mid-July 2011 on a supposed 30-day re-fi. I have provided all paperwork necessary and was told in August I had loan approval.

Yet I cannot get closing date, though underwriters have had loan for over a month and I was told several times in calls weeks apart that closing would be "in another four days". This has been going on since early Sept. I leave voice mails constantly and get no callback. On the occasion I actually get someone to answer my calls, I am told that person will get back to me next day.

Yet no one ever calls back with status. Still waiting 10/4/11.

Anonymous
#312488

I have been in modification "***" since 2008 with Chase. I am ready to start this movement...Its hard to fight the bank on your own.

But I have been doing it without an attorney since and ready for them to PAY for their violations!!! Cause I have a whole list of them!

View more comments (1)
Review
#248426 Review #248426 is a subjective opinion of poster.
Product
Chase Bank Account

Chase Bank in Seattle, Washington - Don't bank with Chase

For all you who think Chase bank is a terrible company, your concerns are confirmed. Read this about how they jailed someone trying to cash a check they issued! Fortunately this guy is not trying to bilk them out of millions for their false accusation, but they should be sued to *** and back. http://www.msnbc.msn.com/id/43673909/ns/business-local_business/?GT1=43001 It's true. The world is run by idiots. C h a s e S u c k s. C h a s e S u c k s. C h a s e S u c k s. C h a s e S u c k s.
View full review
1 comment
Anonymous
#311716

all who r complaining on this site about chase...u do realize that chase was in business with BERNIE MADOFF...now do you understand why ur dealing with cheaters, liers, & thieves??????????

Review
#247732 Review #247732 is a subjective opinion of poster.
Loss
$8000

Chase Bank in Dallas, Texas - Chase ranks ranks worst bank...

This is posted without any malice or anger...Chase bank is probably the worst customer service institution I have ever had the misfortune to deal with. I have had 2 instances where I had sought assistance for customer service from Chase banking. They have failed miserably on both occaisions, opting for a rigid policy of I am sorry there is nothing I can do. I realize now that Obama did us little service in bailing out these monolithic dynasties. Better to have let them perish under their own greed and poor judgement than to give them an opportunity to take advantage of the American public with excessive fees, poor customer service, and a cavalere way of treating their customers. I hope few people do business with this company. It is only then that true capitalism would let the weak fail and those that are truly strong in customer service and good business practice will survive. The likes of Frost Bank and a few others come to mind. I am truly sorry we used our money to bail these people out of bankruptcy. Needless to say, the beauty of a free country is you can sever ties with institutions such as this...
View full review
Review
#247382 Review #247382 is a subjective opinion of poster.
Service
Chase Bank Banking Service

Chase Bank in Moraga, California - Chase refinance to arm rather then modify for fix income person

Chase refinance to arm rather then modify for fix income person; I just had to refinance to keep my loan and house and could not get a modification so I would not have to face the same problems 7 years from now. Which will probably be again in a forced out of home because the fix income I have and the new Rate increases later. I am disappointed that a I was not able to get a 30 year fix modification for being I am on a fixed income to solve problems as I think this is what should have been done.I feel Chase is only being interested to foreclose homes later when people are unable again to refinance. I do believe a Law suit again should be looked into of Chase procedures at this time before rates do go up. I am only satisfied to extend the worries of not being able to refinance again at a later date due to being on a fixed income. Modification loads should be discussed for Chase Customers. I am glad as for now at lease to have a 6-7 year relief.;; Ed L.
View full review
Review
#247290 Review #247290 is a subjective opinion of poster.
Service
Chase Bank Loan

Chase Bank in Waukegan, Illinois - Chase cancels ATM card, unable to get cash

Original account with bank taken over by Chase. None of their cards have been usable in ATMs although old bank's card was until about 3 m ago. Attempts for assistance in branch results in customer service taking care of people behind me in line, but ignoring me, even if I've signed in on their sheet. Instead, they threaten to call the police for requesting service. When able to get through on phone tree, get hung up on when I provide the correct identifiers. Takes more than 1 hour and 7 transfers to get someone to even attempt to explain problem and try to find a solution. Chase advertises that they have branches and THEIR ATMs everywhere - except the state where I am currently doing project for several months.
View full review
1 comment
nikalseyn
#307446

My, but you DO seem to be having a problem there. I have had an account with Chase in one bank name or another for some 40 years.

I always deal with a local branch if I need help and other than waiting in line because the dopey branch manager is unable to properly schedule enough tellers, I have always gotten my concerns/problems taken care of. Something is awry here and perhaps you should step back and examine YOUR actions rather than theirs??

Review
#246627 Review #246627 is a subjective opinion of poster.
Service
Chase Bank Banking Service

Chase Bank in Trenton, New Jersey - Student Loan 6 Month Graduation Grace Period Ignored by Chase

Chase has been harassing me during what is supposed to be my 6 month graduation grace period. They call me constantly and I am questioned like a criminal and forced to repeat myself in every phone call. I have provided my University graduation program and certificate. I have forwarded a Chase provided form to the University to prove my graduation date and they continue to harass me every day. I am sick and tired of Chase and their phone call people who keep me on the phone for 30 minutes questioning me like criminal and then they hang up on me. Chase should be sued for harassing me during the 6 month Graduation grace period!!!!!
View full review
1 comment
Anonymous
#312830

Ooh... you are not the only one.

Chase Bank started harassing me with their calls for over a year now. :(

Review
#246527 Review #246527 is a subjective opinion of poster.
Service
Chase Bank Loan

Chase Bank in Bellevue, Washington - Chase rips off consumers

We opended an account @ chase where they knew they claimed that we owed them fees from a bank they bought. Chase never made mention of this when we opened the account but they took money, a lot of money from my deposit a few months later with out telling us, they omit the fact that you allegedly owe money when they open the account and get you to sign a small print document saying they can steal money from your account for old accounts from banks they bought. We lost several hundred dollars and to date have not got it back.
View full review
Review
#246404 Review #246404 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Loss
$300