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Originally our business failed in 2009, we fell behind no income for five months. We applied for HAMP Program with Chase. We followed all there requirements sending paperwork after paperwork, receving many phones almost one year to the date were given a loan...
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Review
#378947 Review #378947 is a subjective opinion of poster.
Service
Chase Bank Mortgage
A Chase customer friend sent us money using Chase Quick Pay. The only way for me (not a Chase customer) to get my money is to set up a chase quick pay account. As a person living in this modern age, I have set up countless accounts for all sorts of reasons. This is...
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11 comments
Anonymous
#1101712

Was just on the phone forever trying to 'verify I am who I am"

pain in the ***. And makes me glad I do not bank there for a reason

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Review
#378585 Review #378585 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Loss
$563

Chase Bank in Pensacola, Florida - 2 years of fraudulent late charges

In May 2011 I took the banks advice and started paying half of my mortgage payment every 2weeks. I apparently did not time my payments correctly but they got the same amount of money from me every month and in fact got an extra payment at the end of the month. However, sinceI paid with auto bank withdrawals, I did not realize that Iwas charged a late fee of over$150 every single month. So they took over $3000.00 from me in my effort to reduce principle more quickly. I am sure all this was handled withcomputers but when I brought it to a human beings attention Iwasgiven an automaton response that 8i had signed an agreement ....etc. etc.
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Review
#378086 Review #378086 is a subjective opinion of poster.
Service
Chase Bank Mortgage
Loss
$3000

Chase Bank in Pottsville, Pennsylvania - Loan Modification Rip Off !!!

My husband & I applied for a mortgage modification in March of 2011. We have been constantly sending information to Chase as they requested it. We tried to make our monthly payments but they were returned by Chase. In March of 2012..an entire year later..we received notice that our modification was denied due to lack of paperwork being submitted. Immediately after that, we received a foreclosure notice !! We hired an attorney in March 2012 and have been going through the modification process again.Here it is Jan. 2013 and we still haven't heard anything from the bank !!! They are trying to take my home of 20 years because THEY refused to accept my mortgage payments or modify my loan with them ! They are liars and thieves !!!!
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Review
#375843 Review #375843 is a subjective opinion of poster.
Service
Chase Bank Loan

Chase Bank - Your "payoff" is NOT really a Payoff!! Beware of hidden fees and interest.

Chase is basically robbing my mother! She has been with them since 1995. A few years ago (5-7) she paid off her card just before she moved out of state. Again, the customer service rep did not tell her she would have any new charges (interest) even after asking over and over if that would be the final amount.. Well, her next statement went to her old address so of course, she didn't see it in time to pay on a $0 balance!! They got her for 2 late fees and raised her interest rate to the highest it could go- 29.9%!!! She has had perfect history with them since then and they will not lower her rate to any less than 27.9%!! When she paid off that huge balance, her rate was 5.99%. Can anyone tell me how in the world this is legal business practice? She has had perfect history with them ever since, and in five years have only lowered her interest rate once. This is pure highway robbery; no wonder people stop using their cards! We sure have. and will tell everyone we know about it too.
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Review
#375046 Review #375046 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Loss
$1000

Chase Bank in San Diego, California - Worst system! Worst customer service!

I basically had the exact same thing happen to me but twice in one month!!! I deposited money though their atm... around 1000$ I filed a claim before and they credited me the money and supposedly everything was fine... But then three weeks later the same thing happened on 1180$!!! A 5$ bill got stuck in the slot and jammed up the system! Only to give me a receipt stating that there were technical errors and call claims. I proceed to walk into the branch immediately following the incident, where a customer service rep deals with the claims department on my behalf and they tell him to tell me they will credit me within 72 hours. Only to find out a week later that nothing has been deposited! I call claims and they tell me that because this is the 2nd time in 30 days that it is under serious supervision and needs 7-10 business days!!! The rep was extremely rude and basically told me there was nothing they could do. We're not talking like 100$ ... It's 1100$! Money to help support me as my family. This is just ridiculous. And they treat me like it's my fault when it's they're machines that are at fault. What happened with everyone else's situation?! All I know is I'm getting my hard earned money Nomatter what!
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Review
#373191 Review #373191 is a subjective opinion of poster.
Tags
  • hard earned money
On Friday December 14, 2012 in Detroit, MI I had made one $400 ATM withdrawal of my own funds from a Chase ATM. I've been a Chase customer for well over a year and haven't had any issues up until now. Later that night, while I was out in public (downtown metro...
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2 comments
Anonymous
#879099

I had the same issue December 17 2012 smh they're robbing people

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Review
#368834 Review #368834 is a subjective opinion of poster.
Loss
$2220

Chase Bank in Atlanta, Georgia - Chase Mortgage stole my home.

Chase Mortgage gave the land owner that my home set on a loan,but they took my home with it.I did not find out until the land owner had spent $80,000,I had almost $160,000 in my home.I thought someone had forged my name,now I have found out no Title Search was done by Chase Mortgage,American Title or Att. Micheal Corbin closing lawyer on loan.His practice is in Dalton Georgia.Land owner filed Bankrupty and none of these people have a conscience.I am 66 yrs old they stole my retirement home HELP
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1 comment
Anonymous
#689020

What kind of *** has their house on someone elses land..... Sounds like trailer trash to me :(

Review
#366499 Review #366499 is a subjective opinion of poster.
Service
Chase Bank Mortgage

Chase Bank in Atlanta, Georgia - Retirement home was taken by chase mortgage

Chase mortgage took my home I owned, no mortgage.Owner of land took a loan on land, my home sat on.Chase Mortgage,American Title and closing lawyer in Dalton Ga.Mike Corbin none of these did a title search.I moved out 2010 now after they realized what they have done,and i will not sign my home over to them they are going to foreclose and force me to move my NOW home.It has been vandelized and not livable where are lawyers that will take payment after case $160,000 was in home would split if won
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Review
#365877 Review #365877 is a subjective opinion of poster.
Service
Chase Bank Loan

Chase Bank in Long Beach, California - Chase Quick Pay is too slow

They really need to speed up the transfer of funds. This service could be really good but it's not there yet. Whenever I do an online transaction with Chase, it shows as a pending transaction. However, quick pay transactions don't. You accept the money but then you don't know when the money will be deposited. I'm sure they took the money from the other account. Why does it take so long? When transferring from one Chase account to another, there is no excuse for it not being fast. I receive rent from one tenant this way but I'm beginning to think snail mail would be faster.
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1 comment
Anonymous
#603872

Your right Chase quick pay is a joke. I would note recommend using it.

Review
#365492 Review #365492 is a subjective opinion of poster.
Product
Chase Bank Account
Tags
  • Snail mail