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1.0
Details
Chase bank had some inadequate programmer try to update its online banking site and it is the most worthless site I have ever seen. Absolutely not user friendly. You will spend enormous amounts of time trying to search checks or balance a bank statement because each...
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1 comment
Anonymous
#1601507

I have to agree with you when you search for checks. You have to to do a new search every time and scroll. It is time consuming and not user friendly at all.

Review
#1401136 Review #1401136 is a subjective opinion of poster.
Service
Chase Bank Online Banking
Pros
  • Old online banking
Reason of review
online banking update
Preferred solution
Let the company propose a solution
1.0
Details

Update by user Nov 01, 2018

AND CHASE GOES AGAINST ALL CONTRACT LAW. INCLUDE IN THE NEWEST UPDATE.

Update by user Nov 01, 2018

Another update as of November 1 2018. My retirement sent money to my Chase retirement account today but it is not processed so I CAN NOT get the money.

My daughter checked the account. So the...

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16 comments
Anonymous
#1651808

Wow what a disorganized mess of a post. It’s hard to understand all the op has going on.

I suspect that there is far more to this story, especially $25k international wires and account shutdowns. Usually a shutdown is due to money laundering type of activities, and my guess is the $25k is the tip of the ice burg

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Review
#1388230 Review #1388230 is a subjective opinion of poster.
Service
Chase Bank Money Transfer
Cons
  • Horrible disgust negligence intentional disarray contract abuse
Reason of review
BANK DISGUSTING NEGLIGIENCE
Loss
$25000
Preferred solution
START TREATING PEOPLE WITH RESPECT OF THE UTMOST VALUE TO YOUR BUSINESS, RESOLVE THE MONEY MISSING AND GIVE BACK THE THREE CREDIT CARDS SHUT DOWN ALONG WITH ALL OF THE OTHER ACCOUNTS SET TO CLOSE.
Tags
  • Chase Jp Morgan
  • Bad Money Manager
Chase is notorious for doing this! This is how they make a sizable chunk of change by manipulating funds. We've seen this on many accounts. Your Accounting vs. Your Bank's Accounting Most customers expect banks to take out money in chronological order like this:...
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3 comments
Anonymous
#1598778

I cant do math either i always spend 105$ at the store and buy 5 smoothies when i have 50$ in my account and i hate how the smoothies aren't free.

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Review
#1384637 Review #1384637 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Pricing issue
1.4
Details
Chase Bank will hold your money for as long as they can! I posted a transfer from my Chase Personal to my Chase Business account - it is now FIVE BUSINESS DAYS later and I still don't have my money. They say it "should" post by tonight which means tomorrow, or by...
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1 comment
Anonymous
#1598780

I saw the words monday and im sure you must know what weekends are.

Review
#1379916 Review #1379916 is a subjective opinion of poster.
Service
Chase Bank Money Transfer
Cons
  • Online representative attitudes
  • Online banking or customer service
  • Waiting 5 business days for my chase to chase wire transfer
Reason of review
Poor customer service
Loss
$164
Preferred solution
Refund of $130 wire transfer and $34 NSF fee charged incorrectly
Tags
  • Chasesucks
  • Chase Holds Your Money
  • Chase No Customer Service

Not authorize transation | Chase Bank review from Houston, Texas

2.7
Details
I intended to make only purchase from micrsoft of $26.10 but an error occured and i was charged four times. I would simply like three of these purchases removed.
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Review
#1379700 Review #1379700 is a subjective opinion of poster.
Service
Chase Bank Banking Service
Reason of review
Problems with payment
I had Chase about 10 months ago, I closed that account. Went back to open another account with Chase, A week later, they took money out my account saying that I owed them $87.19, which in fact my other account was closed and empty Wtf they said transactions went...
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1 comment
Machele
#1576599

Chase is most likely correct and you are wrong. If you wish to dispute their allegation further, just have them show you a print of the transactions and activity on the old account. They still retain your records.

Review
#1376530 Review #1376530 is a subjective opinion of poster.
Product
Chase Bank Account
Reason of review
Problems with payment

Security top notch | Chase Bank review from Glasgow, Montana

No complaints, this is actually really good, maybe a little too good. I am trying to add my wife as an authorized user on my credit card and they keep hanging up on me thinking I'm someone else, at least they wont give your information or send a card to someone who shouldn't have it. Thanks chase!
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Review
#1375855 Review #1375855 is a subjective opinion of poster.
Product
Chase Bank Credit Card
Reason of review
Poor customer service
2.9
Details
This Friday morning on 10-5-18 I went to a Chase Bank and paid off my car loan. The teller nor anyone in that branch are authorized to sign my title for release of Lean. Oh BTW, I have a buyer for my car that would like to take possession of it tomorrow, but a can't...
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4 comments
Anonymous
#1575264

Oh you mean like I shouldn't make the assumption that your an idiot, or make the assumption that you are either some young punk or some female that doesn't understand much of anything only what they want to think and believe. Oh gosh!!

I've said to much!!

Oh gosh I hope you don't respond with some more idiotic remarks. If you can't assist me with a positive response then go find something else to do.

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Review
#1374314 Review #1374314 is a subjective opinion of poster.
Service
Chase Bank Auto Loan
Reason of review
Problems with payment
1.5
Details

Update by user Nov 04, 2018

They did nothing to correct it. I still hate them!

Original review posted by user Oct 03, 2018

I tried to get the Marriott Chase Credit card to use for my hotel stays. I applied and have good credit. I have 2 other credit cards from over 5 years with them. I have a checking account from over 10 years with them....
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2 comments
Anonymous
#1575220

What difference does it make that you applied for more than 5 credit cards in the past year? You really asked that? Means you’re a credit risk, oh and no they won’t earn any money if you never pay them including the annual fee, sounds to me like your behavior is risky, chase thinks so too and they were smart not to loan you any money

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Review
#1372622 Review #1372622 is a subjective opinion of poster.
Product
Chase Bank Marriott Rewards Credit Card
Reason of review
Poor customer service
Preferred solution
They should of issued the card
1.0
Details
Chase bank is a joke! A few weeks ago I had dropped my debit card at a gas station that I go to a lot so when I found out someone had turned it in I did not think about looking for unauthorized charges. I was dealing with my daughter who was in suicidal, and my mom who...
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2 comments
Anonymous
#1580301

They are horrible. How can you have a man the second longest worker in chase history still working?

Started at 17 and will be 80 in January and still has to work to pay the bills after my mom died. Sorry, they are horrible. He deserves so much more but never got it. Sorry but it really hurts me that they could do this to such a great and dedicated worker his entire life.

He drives an hour to work and back 4 days a week. It's so sad.

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Review
#1371787 Review #1371787 is a subjective opinion of poster.
Product
Chase Bank Checking Account
Reason of review
Problems with payment