filters
state:
Show
city:
Show
category:
Show
product:
Show
For over a year, we keep getting form letters (five maybe six) from Chase Fraud Department to the effect that my wife's credit card application needs more information and to call to get it resolved. My wife nor I have never applied for a Credit Card in the past 8 or so...
Read more
1.0
I didn't like
  • See attached comments
#1064453
Reply to reviews
As a returning customer, i returned to chase to open a personal account. I deposited 3 checks upon opening the account. Two were cleared in 1 day. My available balance showed all three checks availble. I went to the atm to withdraw 20 dollars and the atm told me my...
Read more
#1057459
Reply to reviews
****Luisa Colin****Venice Blvd. LA was the best. Not my usual Chase experience. She listened, looked at my receipts, (cust serv) kept telling me, all was fine, when it was not. I left the branch feeling like a customer. I had an issue with my card. I was being rejected...
Read more
3.5
I liked
  • Luisa colin
I didn't like
  • Phone customer service
#1056526
Reply to reviews

Chase Bank - Can't transfer money

Chase Bank
#1064287
I can't transfer money to my friend
Comment Be the first to start a discussion
Show

Chase Bank - Frustrating

Chase Bank
#1061891
1.7
I like to know why chase mortgage bankers don't work in the office on Fridays everyone else is this is May Day off after 3 -12 hr shifts and there is no one mortgage banker available in Indianapolis on Friday really what's wrong with this picture
Comment Be the first to start a discussion
Show

Chase Bank - Rude person on phone when trying to get information on opening an account. Uninterested

Chase Bank
#1055472
Very uninterested employee when trying to discuss opening a new account
Comment Be the first to start a discussion
Show

Chase Bank - Can't deposit cash in sons account

Chase Bank
#1054455
1.0
The nasty lady at the Monroe branch would not allow me to deposit cash into my son's account because I'm not on his account they would only accept check or money order this is the most ridiculous thing I have ever heard of. Never come to Chase Bank they are nasty and for you not to be able to deposit cash is just unreal
Comment Be the first to start a discussion
Show
Applied to refinance my condo in Februery 2017, as of now still been a victim of Chase every 2-3 days I get a call from a mortgage officer updating me with the status of loan. In the beginning I thought that person has mental problem but later I noticed that Chase is...
Read more
#1055630
Reply to reviews
Chase cannot provide basic services. Had to get my debit card replaced and Chase could not accomplish that. I was told I would get the replacement card in 7-10 business days but it did not show up in the mail. Called Customer Service again to find out they never...
Read more
1.0
I didn't like
  • Bad service
  • Poor customer service
#1055515
Reply to reviews
Branch Manager Michelle Bateman aCA2-4802 678VISTA CHINO CATHEDRAL CITY, CA. 92234 MAY/27/17 11:40 MI ESPOSA Y YO DESIDIMOS AGREGAR SU NOMBRE A MI CUENTA EN ESTE BANCO EL BANQUERO ESTABA ATENDIENDO OTROS CLENTES....ESPERAMOS 15 MINUTOS MIRE LA GERENTE MICHELLE ESTABA...
Read more
h.kitchener
h.kitchener

Que?

2.1
I liked
  • Banker
I didn't like
  • Michelle bateman service
#1052890
Reply to reviews
Chase Bank - Chase Rewards Visa cheats customers out of bonus points
Chase Bank - Chase Rewards Visa cheats customers out of bonus points
I applied for a Chase Marriott Rewards Visa cards earlier this year. This decision was based solely on the offer of 80,000 points after charging $3,000 within the 1st three months. I printed out the offer, as well as my approval at the time I applied. I fulfilled my...
Read more
1.0
I didn't like
  • Did not follow through on their offer
#1047966
Reply to reviews
To Whom it may Concern, I am seeking advice about a situation with AVIS Car Rentals and my bank, Chase. I can go over the whole situation with AVIS. To state it quickly, on 4/23/2017, I rented a car with a credit card and a debit card from AVIS. I had to process some...
Read more
Anonymous
John

I am sorry this happened to you. I do have a few suggestions. I suggest you contact your attorney General consumer protection division. They might be able to help. You can...

Anonymous
GetaGrip

It's not illegal for a transaction to go through even if the card was closed out, IF you have done business with the merchant before...You throw that word around to much witho...

1.8
I didn't like
  • Being cheated on
  • Asked me security questions that they seem
  • Rude customer service
#1046646
Reply to reviews
I got a replacement card due to my current card was a high school account card... the teller at chase told me my card was ready and to my surprise the next day I tried using my card and credit card was declined stating pin was incorrect I thought it needed to be...
Read more
1.0
#1046068
Reply to reviews
ARROGANT and DISCOURTEOUS; VERY HARD TO DEAL WITH; PERSON NOT INTERESTED TO COSTUMERS. LIAR TO HER TEETH !! THE MOST DISHONEST PERSON. SHE LET US WAITED IN THE BANK MORE THAN 3 HOURS.!!! That LADY DOESN'T WANT TO RELEASE MY MONEY. AND EVEN CLOSED AND PUT MY ACCOUNT TO...
Read more
Anonymous
Anonymous

That's how dumb Chase Bank will be if they allow it!!

Anonymous
Anonymous

Do you realize you put up your full name and bank account numbers???? Invite for Identity theft.

1.0
I liked
  • When chase cared about customers
I didn't like
  • Put a hold on my available funds
  • Very bad service
  • Being lied to on every level
#1044761
Reply to reviews