Submit ›
or
1.6 Based on 277 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Convenience 4
    • Absolutely nothing 3
    • Internet 3
  • Customers don't like
    • Poor customer service 47
    • Unethical business practices 33
    • poor Customer service 9
Advanced
search
loading...
More Less

Chase quick pay is horrible.

Add comment

Terrible bank. Terrible custumer service. Unproffetional. And they charge you for evry move u make

Add comment

Chase has proven they won't support a problem with a check deposit on line or using an ATM, that's why I will make the time and effort to find a Chase Bank anytime i need to deposit a live check. I felt less welcome at your Bowen Rd Branch 000014, today with Ms Norma, than I ever been made to feel at a business. You would think a live person in these days of automation would be your chance to stand above the competition. I know I'm "small... Read more

Was this review helpful? 0 0

I was sued by my HOA and this case is being held in the court room right next door to the one where I sued CHASE. Since no law enforcement agencies or oversight will do anything about the serious crimes committee by the lawyers, judge and clerks of the court when I sued CHASE, I am having the same types of problems again. I filed a declaration to document how this judge also prevented me from exercising my right to free speech at my own hearing... Read more

Was this review helpful? 0 0

I was recently the victim of check fraud. Someone gave me a fraudulent check that I, of course, was unaware of. I made the deposit in an ATM. The check, almost $5,000, cleared over night. I made a big withdrawal 2 days after I made the deposit to deposit funds into someone else's account who unfortunately was attached to the scam (again, I was unaware of this). Again, the check cleared in my account. My statement said AVAILABLE. Not PENDING, but... Read more

Was this review helpful? 1 1

Chase is the rudest bank i have ever experienced. Read more

Was this review helpful? 1 1

I seldom post much beyond check-ins for places to go for food & drink. I look for the positive in each place I visit. Today, I am livid. I just got off the phone with CHASE CREDIT CARD SERVICES. Apparently my payoff last month to zero out our account did not include "residual interest" and I owed more money - about 5% of the payoff. Their representative - Alice - did not mention this when I made the payment. Supervisor Manny says she didn't do... Read more

Was this review helpful? 1 0

I am trying to set up on line banking account.I put in my card number, social security number and a user name. When I submitted it,I got a message that I wasn't recognized as a customer.I talked to two representatives last night. The first one disconnected me after telling me that she was going to get a specialist. The second one said that he was going to check something and call me back . He never called .l.I tried again today to register... Read more

Was this review helpful? 1 0

If you use a debit card in a transaction using credit or debit using a Chase Card you are no longer protected with a chargeback. I have been burned twice in the total amount of $2000.00 I've lost to fraudulent vendors. I highly advise you cease using this card if you need any sort of protection, you might as well be using cash. Chase has become quite corrupt as of late. There customer service is appalling, you are typically on hold for 25... Read more

Was this review helpful? 0 0

We have every alert possible and were notified of a possible fraud. We called immediately and it eventually took us over 3 hours and 3 reps to explain what happened. The charges did not go through; that part was fine. But weekend staff had language problems, long holds and no willingness to transfer to a supervisor. (It happened but after a 10-minute hold.) They said they emailed us with a phone number update but told us two different... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Chase Bank.
Filing a new complaint about
×