Chase bought Washington Mutual. I had a credit card with Washington Mutual. I have never been late on any payments on any of my credit cards or bills. The last statement I got from Wsahington Mutual was dated 3/20/09. I've been waiting for another bill. I didn't get one so on on April 22, 2009, I called. I was notified that $301 was past due. I made an automatic payment for April 23, 2009. I then immediately went on line to see why I was charged so much. I was redirected to Chase. I found the statement on line and noticed that my interest rate was now 29.99%. The maximum I had been paying was 11.99% with the majority at 1.87%. I tried to speak to a representative to explain I didn't get a bill, I had never been late on ANY bills but she kept telling me the contract, the contract.. YES. I understand if I was delinquent, my rate COULD go up. I totally disagree that it should have. I did not get a statement which is most likely due to the buyout. It seems that this was intentional and deliberate on the part of Chase, that they were unethical and did not pursue due diligence to properly notify customers of the potential that statements might be late or not sent at all during this transition period; consumers will miss a payment and "we" can bump up the rate to 29.99%. No wonder our economy is as it is


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1. Written by Steve, on 20-07-2009 20:32

Ladies and gentlemen, 

 

What we have is a nationwide issue regarding primarily former WaMu credit card holders that Chase Bank took over when they acquired the bank. The criteria they base account closure does not match what the customer has in his/her own financials. 

 

People across the United States, from NY, GA, NV, CA are calling in to complain. Some have filed with the Better Business Bureau. Some have filed with Consumer Affairs. Some have contacted attourneys, our US Senators and House Representatives. One charming fellow even emailed the White House. 

 

The bottom line is our accounts were closed. We cannot get those back. However, we can make sure Chase's decision does not affect our respective credit reports, and yes, we can file class-action if we so choose. 

 

The point is to effect a change, we have to commit to continuing to pester not just Chase, but to keep contacting our represenatatives, the media, the consumer bureaus. We take Chase to the media, we take Chase to the Federal Goverment, we take Chase to court. 

 

We keep it up on a daily basis, we can bring pressure down on JP Morgan. There is no factual basis for their decision in a nationwide shutdown that has targeted former WaMu account holders.

2. Written by mad as ***, on 16-07-2009 09:58

I also had a credit card with wamu.I have never been late with any payments.I thought things were going well with chase.Boy was i sadly mistaken .On 07/15/2009 a co. i had authorize to make a transaction informed me that it had been denied.I IMMEDIATELY contacted chase they told me they cancelled my card because other consumers were not paying their debts basicly.I WAS REQUIRED TO PAY $24.AND CHANGE INSTEAD I PAID $166.&CHANGE.MONTH PRIOR MY BILL REQUIRED ME TO PAY $15.00 . I PAID $300.00.IT WILL BE A COLD DAY IN *** WHEN I PAY MORE THAN THE REQUESTED AMOUNT TO CHASE.MY POINT YOU ARE NOT ALONE.CONTINUE TO LET EVERYONE KNOW THAT CHASE WILL SCREW THEM BY ALL MEANS NESS.CHASE *** LET THEM KEEP THEIR CREDIT AND YOU CAN HOLD ON TO WHAT YOU WORK SO HARD FOR.[your money-respect]

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