We been paying our card for years and never sent a late payment. Recently we started remodeling our home and for some reason last month we had a few bills that we never received. One of them was our Chase/ Circuit City Statement. Today, I received a statement and to my surprise, I had a friendly reminder with a $39 late fee. My husband decided to give them call, since we are always buying from Circuit City and always maintain a balance, but never sent a late payment before.
He could not believe how rude and disrespectful their customer service was. He was told they couldn't wave the fee. They simply did not care... My husband decided to payoff the balance and closed the account. Please do not be a victim!!!! Do not apply or accept Chase Cards. ...... 1289a89
He could not believe how rude and disrespectful their customer service was. He was told they couldn't wave the fee. They simply did not care... My husband decided to payoff the balance and closed the account. Please do not be a victim!!!! Do not apply or accept Chase Cards. ...... 1289a89
 Comments (5) |
| 1. Written by ck on September 18, 2009 from lehi, utah, US They closed my account when Circuit City closed in my town. Stopped sending me statements and I found out they've been charging me a late fee every month, even though I've been paying them $75 a month. Unethical slimeballs. NO CHASE CARD FOR ME EVER AGAIN!! |
| 2. Written by BAS on February 4, 2009 from buffalo, new york, US I called and the rude guy said no refund on the late fees, they just don't do it. Called again and the nice person waived the fee. Depends on who you get, i guess. |
| 3. Written by Nicole on January 29, 2009 from richmond, virginia, US THEY SUCK!!!!  |
| 4. Written by GJS on January 12, 2009 from lincoln, nebraska, US This same thing happened to me as well, and I sent them 150 to cover this and double my minimum payment, and they added the late fee to my minimum due the next month, so it was twice of what I ussually pay after I sent them the 150! I also called, and received no cooperation from them at all. |
| 5. Written by JL on July 28, 2008 from austin, texas, US Honey, all credit card companies are this way now. Same thing happened to me and I had to live with it. I'm actually 4 days away from paying off my credit card in full after 4-5 years of constant high balances due to insane APR fees they wouldn't help me out with. They just want our money, which makes sense, considering we're spending theirs to get our crap we usually don't even need. |
 |
| Comments on Chase / Circuit City Credit Card | |
• Keep the topic of messages relevant to the subject. • Personal attacks will be deleted. • No Links or Scripts. |
