Chase Bank - BeCareful Using Rush Card Prepaid Debit

I got the for my banking needs.The card came and I made arrangments for direct deposit.

Expecting my deposit today I checked before heading out to pay bills. When I checked I was told it would take 3 days for the funds to be attached to my card. Nowhere in the agreement does it state that. I even pointed that out to them.

They told me that the money is deposited to JP Morgan Chase asked for the number and they said they didnt have it.

I said yea right tell me another one.In order to speak ot a supervisor I had to Tell them im am filing complaints with bbb and the banking comission.Unless you dont want your direct deposit when you are suposed to get it I would seriously NOT use Rush Card held by JP Morgan chase.

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Feb 14 Brandon, Florida

Look I am having problems with my direct deposit I just started my job almost two weeks ago we usually get paid every two weeks on a monday but they got paid yesterday cause on the 16th of February is president day so they got paid yesterday on friday the 13th my money is not on my rush card I will be calling a lawyer because this ant right at all I trust you guys and you playing with my money and that ant going to work were is my money at rush card people I will never used yalll again at all yalll cant even help me I want my money I will sused yall were is my money

0 1 Reply

Feb 12 Los Angeles, California

Worst customer service! The people don't know what they're talking about nor do the understand what the customer is trying to resolve.

1 0 Reply

Jan 31 Dallas, Texas

Stupidest *** card ever! Had almost 8000 dollars deposited...and can't withdraw more than 1500 cash in a 24 hr period. Really inconvenient when you need to buy a car, or anything else over 2000 dollars! Customer service is TRASH! They don't speak proper English. They are rude and uncaring and VERY unprofessional!

2 0 Reply
norman valentine

Jan 05 Dayton, Ohio

this is the most unprofessional company ever reps hang up on you can't get my money im about to call bbb and banking commission as we speak would not advise anyone to get this card its a pieceof ***

1 0 Reply

Oct 29, 2014 Connecticut, United States

My direct deposit never comes 2 days early , false advertisement .customer service is horrible they never know anything

1 0 Reply

Sep 06, 2014

My direct deposit is on my RushCard every month on time have had mine for 3 yrs now, they post my deposit sometimes up to 5 days early depending on when your payday is and if it falls on a weekend otherwise its at least 2 days early, I get to use the US Bank machine for free and I have never had any issues they even got my money back for me when a company accidentally took a payment that wasn't due to them. Love my BabyPhat RushCard.

10 1 Reply

Nov 19, 2014

What time does the funds for direct deposit hit card

0 1 Reply
rush card user

Dec 01, 2014 New York, New York

Anytime between 5am and 11pm

2 0 Reply

Feb 26 Houston, Texas

I agree I love rushcard I got mine up to 4 days early best card ever... I switched from compass dd they suck...

1 0 Reply

Apr 16, 2014

I get direct deposit from my job to my rushcard and its great. My tax refund came early and i get my deposit two days early. I had one situation where some on got a hold to my account number and cleaned my account dry. I contacted rush card they put me thru Jp Morgan Bank, and they took care of it.they canceled my old card, and put my money back in My account the following day. :) :grin ,)

3 0 Reply

Feb 24, 2014

Chase bank does not offer a rush card so this was not a helpful comment

0 0 Reply

Apr 17, 2014

JP Morgan does actually "offer" rush card... Rush Card has to be with a credible bank in order to offer credit and or debit.

0 0 Reply

May 07, 2014

Chase Bank backs the RushCard, ***.

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Jan 06, 2014

Have never had any problem with Rush Card...been using the services since 2004. Money was always deposited on time and now its 2 days before my payday..There was a systems glitch in 2005 and was a 3hr delay. That happens all over. Customer Service responds timely to Emails..I have 3 cards and have refered family and friends..My card is honored everywhere with no problems..a great new beginning for someone with Credit Issues.

2 0 Reply

Nov 21, 2013

Well I have direct deposit and I get paid 2 days before everyone else, I love my rushcard! lol had it for years :) :grin

3 0 Reply

Nov 07, 2013 Baltimore, Maryland

wtf r u serious should have known
:( :cry :sigh :eek :upset

0 0 Reply

Jul 30, 2013 Los Angeles, California

those so called payday loans are a big fraud. They should be investigated and made to be discontinued. There no help

2 0 Reply
mentally bothered

Feb 28, 2013 Rochester, New York

I referred my son n my boyfriend for the rushcard n told them to have their tax refund deposited onto the card WAT A BIF *** MISTAKE. My boyfriends moneyhad been n his account so long that by the time we called he had both federal n state neither one of them had been posted to his account n when we called they claim he need ed to send additional info smfh so that was *** up then had to wait 3 days n nothing still my son still waiting he was told it would b posted n 1 to 3 hours then nothing called back n was told 2 days 9:00 pacific time nothing then called back n was told he would have to send n additional info WTF IS GOING ON RUSSEL R U SCAMMING US OR JUS THE PEOPLE WHO WORK FOR U. IM POSTING ALL THIS ON YOUTUBE SO NO ONE ELSE HAS TO GO THROUGH THIS :(

0 1 Reply
nortricia peterson irby

Mar 19, 2013

rush card is terrible beware donot use this card for any depoist over 20.00 i loaded my tax refund on this last name of irby wasnt on the card but peterson was i was told to send in doc. my deposit date was 03/13/2013 I faxed everything i was asked to fax the day the deposit was to come on the card yet my refund was returned to irs on the 14 of march at 731am when i was told they would hold the refund 7 days....these people are liars...non trustworthy...unprofessional i recomend that this company not even be used...... and seems loke no amercians work there u can barely understand the reps that work there...they will should be sued...russell simmions should be a shame i was a big fan of his but no longer i am boycotting all his products from now on as should other comsumers espeically this rushcard...beware of rush card beware of rush card

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