Chase Bank Complaints and Reviews

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Chase Bank
Main address: P O Box 36520 40233-6520 Louisville KY
1-800-935-9935, , https://www.chase.com/cm/shared/crb/page/general.html
  • 655+8 mobile complaints
  • $810K claimed losses
  • $1.2K average
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  • 1 day ago
  • Banks
  • Positive Experience
  • 1

I was looking for a financial planner to help me with a couple of frozen pensions that I had in the UK. A colleague of mine had used Chase Belgrave in the past so I was happy to give them a go as trying to find trustworthy IFAs out here is notoriously tricky. I was very pleased with the advice they gave. I'm not a financial expert by any means and they explained things clearly and simply and... Read more

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Premium      

  • 1 day ago
  • Banks
  • Positive Experience
  • 1

I was looking for a financial planner to help me with a couple of frozen pensions that I had in the UK. A colleague of mine had used Chase Belgrave in the past so I was happy to give them a go as trying to find trustworthy IFAs out here is notoriously tricky. I was very pleased with the advice they gave. I'm not a financial expert by any means and they explained things clearly and simply and... Read more

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  • Oct 15
  • Banks
  • Pembroke Pines, Florida
  • Checking Account
  • 41

this morning i logged in to my bank account and i found out my checking account is not there it only show up my credit so i went to chase and the banker told me my account is closed but they wont give me any reason why. i used chase for 6 years already. now im having so many problems with my payment without checking account also 2 days ago i made a transferred 3K to my etrade account and it will... Read more

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  • Oct 10
  • Banks
  • Bank Account Validation
  • 22

My employer sent me money via QuickPay. It is a pain in the butt. First I need to create an account. Then Chase asks me to validate that my bank account is correct. To do so, Chase issues 2 small payments to my bank account (and cancels them immediately after) and I have to enter the 2 amouts received in a form. That way, my bank account is validated. The 1st problem is that it takes 2 to 3... Read more

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  • Oct 02
  • Banks
  • Colorado Springs, Colorado
  • Credit Card Fraud
  • 40

I was recently a victim of credit card fraud on my chase account. I was quite happy to find out that they had an insurance plan in place to protect people of this type of crime. They replaced the money that was taken from my account without any problem. Two months later I was notified by email that my account was overdrawn.I was quite surprised because the accountant not been active for 2 weeks... Read more

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  • Sep 29
  • Banks
  • Cash Deposit
  • 1
  • 1
  • 50

I don't bank at Chase, but my niece does. She lives in another state and let me know she needed some cash. I had deposited money for her before. I went into the branch in Woodburn, Or, made out a deposit slip and walked up to the teller. He asked me for my debit card. I told him I wasn't a signer on the account. He said I couldn't deposit cash because they had changed their policy last... Read more

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  • Sep 26
  • Banks
  • Tustin, California
  • Cancelled Account
  • 1
  • 1
  • 37

Chase Bank caused a situation for my elderly Mother's account and closed her account with NO communication as they suspected someone was doing some Fraud to her. Then sent a large sum cashiers check to her in the regular mail with out notifying her. Then when we tried to re- establish a new account with thei own check, and after 3 hours at the bank, they determined that they would not open an... Read more

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  • Sep 23
  • Banks
  • Marina Del Rey, California
  • Car Loan Reconfigure
  • 25

chase auto finance will not work with you if you are having any financial hardship my husband lost his job over a year ago and had made our payments up until these last 2 months. We asked them to reconfigure our loan.To change the terms to make it affordable. They told us we needed to borrow money from family but that they couldn't help. I wish my tax dollars had not gone to them for a bailout.... Read more

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  • Sep 18
  • Banks
  • Brooklyn, New York
  • Card Services
  • 37

I have had problems with Chase all year. They unexpectedly turned my card off twice already this year and have given me no warning or explanation outside of "we believe there MAY be fraudulent activity." They declined repeatedly to tell me what kind of activity. I had knee surgery a few weeks ago but have had to return to work. The commute via train requires alot of walking so I have been taking... Read more

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I had paid a bill on bill pay but I canceled it and they said it would be 3 too 5 business days before I receive my money it has been 3 weeks and I still haven't received my money. I keep calling and I keep getting the run around customers should not be going thru this about money they work hard for.. Add comment

Went here to have a letter notarized was told would have to see a personal banker?! And it wld be 15 mins went across the strret got it done in two Add comment

 
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