Chase Bank Complaints and Reviews

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Chase Bank
Main address: P O Box 36520 40233-6520 Louisville KY
1-800-935-9935, , https://www.chase.com/cm/shared/crb/page/general.html
  • 632+1 mobile complaints
  • $770K claimed losses
  • $1.2K average
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  • 22 hours ago
  • Banks
  • New York, New York
  • Mortgage Modification
  • 4

We suffered a big income loss several years ago when my employer retired and was replaced by someone who had no tolerance for my need to advocate and care for my autistic son. I was forced basically to leave my FT job to care for my son who receives ZERO government support (I guess because we are legal citizens...) we called Chase to modify our mortgage since our son's disability and lack of... Read more

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  • Jul 18
  • Banks
  • Peekskill, New York
  • Customer Abuse
  • 2

Julisa, at Brown Street Branch in Peekskill, is the worst manager ever. I see her employee aren't happy and she distroys thier lives. She puts her needs first, she thinks of a customer as money first not a human. Julisa, at Brown Street Branch in Peekskill, is the worst manager ever. I see her employee aren't happy and she distroys thier lives. She puts her needs first, she thinks of a customer... Read more

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  • Jul 15
  • Small Business
  • Los Angeles, California
  • Checking Account
  • 12

I have had a small business checking account for many years with Chase. Apparently, someone came into a branch with a forged check made out to themselves. They attempted to cash it. Chase was great in that they called me immediately to let me know they stopped them from cashing the check. Then they told me I had to go into a branch right away and put a hold on my account. I did and they said they... Read more

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  • Jul 10
  • Banks
  • Orem, Utah
  • Check Deposit
  • 6

Received a check as a graduation gift and tried to deposit it on June 1st. I was told that it would be a week until my funds were ready, waited two weeks and saw none of my money so I visited the branch. Apparently they were unable to contact the maker of the check because they had been trying the wrong phone number and when given the correct one, they still continued trying the wrong one. I... Read more

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  • Jul 09
  • Auto Financing
  • Chase Quickpay
  • 8

I use Quickpay for my car payments and use an external account. I made my payment on the 3rd of July-before 8 a.m. I know that Friday was a holiday, then add two days for the weekend, but it is WEDNESDAY, the 9 of July, and I budgeted for my account to have funds withdrawn SIX DAYS AGO! It should not take this long!!!! I am wishing I would have chosen another lender. This is the third time this... Read more

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  • Jul 05
  • Banks
  • Website
  • 1
  • 4

qwickpay is ridiculous. First of all when you first use it feels like a website from the late 90s. They make you jump through all kinds of hoops and then you wind up in an endless redirect. Anyway that's what happened to me. I had to *** like i was Eric Snowden to finally get the thing to work. Then once I got set up I got a payment again a month later same ridiculous thing had to log in and... Read more

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  • Jul 03
  • Banks
  • Wrong Amount Chashed Check
  • 1
  • 18

My daughter banks with Chase. Recently she wrote a check to a vendor at the swap meet because he did not take debit cards. He had her write it to cash. She wrote the amount incorrectly in the written section, although the numerical section was correct. The check was for $8.50. The vendor submitted it to his bank for $850.00 and B of A never questioned it. Chase let it go through - when my... Read more

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  • Jun 29
  • Banks
  • Customer Service
  • 12

Customer service? Are you kidding? Chase has got to be the worse bank ever. Too big to fail? why did these guys get another chance after the 2008 meltdown? With all of their money from loyal customers, you'd think they could notify customers of new changes in writing before you hear about in the branch? WTH? I pray that they grow a conscience but doubt it. The interest (almost nothing)... Read more

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  • Jun 26
  • Banks
  • Little Rock, Arkansas
  • Bank Services
  • 2

We are living a nightmare,Chase was not our choice,we were sold to these 'thief's',20 days after sold,chase began to systematically/maliciously flip upside down 'normal life'Im dealing with foreclosure WITHOUT ever missing a pymt,bank induced default from forced flood ins,policy's never needed,but WITHDRAWN from my escrow acct,that account/loan payments were used as... Read more

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I have never had to wait a half hour to cash a check. What other bank at any given location only has one teller on a Friday afternoon? Was worse than going to walmart. Myself and a couple others ended up walking out of the store to visit the drive thru location located down the street. I had to work so I was late I've never been so stressed out with chase bank before absolutely ridiculous. This...

 
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