Chase Bank Complaints and Reviews

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Chase Bank
Main address: P O Box 36520 40233-6520 Louisville KY
1-800-935-9935, , https://www.chase.com/cm/shared/crb/page/general.html
  • 643+4 mobile complaints
  • $800K claimed losses
  • $1.2K average
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  • 1 day ago
  • Banks
  • Los Angeles, California
  • Tax Review
  • 4

On 8-28-14 I Spoke with a girl by the name of "Jasmine" regarding my claim her manager is Marlene pacquia or Baquia her co-worker is Cristian...Chase bank gives terrible service the first time I called their claims department a man with and Indian accent spoke with me apparently everytime you talk to a Chase Customer Service Rep you most likely talking with someone overseas India or... Read more

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  • 2 days ago
  • Banks
  • 8

IN APPLYING FOR A REFINANCE, CHASE BANK SUPPOSEDLY RAN MY CREDIT SCORE AND STATED IT WAS 653. CHASE REQUIRES 700 OR BETTER TO DO THE REFINANCE. THEY UTILIZE TRANS UNION, WHICH I DECIDED TO CONTACT THEM DIRECTLY (TRANS UNION). I OBTAINED MY SCORE DIRECTLY AND THE SCORE WAS 718. THE REPRESENTATIVE AT CHASE WOULD NOT EVEN CONSIDER MY INCOME, MY CLEAN RECORD WITH THEM PREVIOUSLY OR ANY OTHER... Read more

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  • Aug 22
  • Banks
  • Atlanta, Georgia
  • Account Opening
  • 14

I'm at the chase bank in eureka, I came to open an account, it took them 40 mins before I had a chance to finally tell them what Im In for . When I was trying to open an account I had my marinello school of beauty ID and she said I need a different form of a school id to open account. I'm pretty mad because the lady wasnt helpful and now I sit again waiting to talk to some one with my acceptance... Read more

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I am a customer. l gave my grandson a check for his birthday, and I was very sad to see it cost him 6 dollars to cash. so disappointed . Never again. Add comment

I am a frequent costomer with chase bank in Glendora, Ca. Every time Maryel helps me she never smiles, or says hello. I work in customer service and I would never treat my customers the way she treats me! Add comment

Chase in Pasadena Texas is the slowest drive thru i've have ever been to.I have had to go there a couple of times because out is close to my job. Today they was two cars in from of me and it took 22 minutes before I finally got to the front really? And I only have an hour lunchi try not to go there of I can avoid it but really that is unacceptable. Add comment

  • Aug 14
  • Banks
  • Harassing Calls
  • 1
  • 1
  • 23

Our car payment was 3 days late and we received threatening and harassing phone calls from Chase Auto Finance employee. I paid the payment today, and they were on the phone harassing my husband he same time I was making he payment. They are rude overly aggressive and harassing to the pint that I am considering a lawsuit. They need to do better with training their staff. A Chase employee told me... Read more

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  • Aug 12
  • Banks
  • Hesperia, California
  • Savings Account
  • 1
  • 1
  • 24

Opened up a savings account with Chase bank which I have had in the past to cash my pension check which was already spent I was told that the funds would be available on the third day. Wrong as I was in Arizona I'm from California the funds were not available when I got back I would come to find out that the bank put a restriction on my account to be closed! it took me three days of going into my... Read more

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If I'd be able to put zero stars I would. Rude customer service. One person tells me I paid too much on my credit card and they'll be sending me a cheque of 360$ and I end up getting 145$ because of "fees" or what not. They're just stealing their customers. I closed my account and never will I go with them again. Add comment

  • Jul 30
  • Banks
  • Los Angeles, California
  • Separate Mortgage Accounts
  • 29

Chase deposited funds for two separate mortgage accounts into on account into one account and commenced FORECLOSURE proceedings against the other -- on SIX SEPARATE OCCASIONS OVER 20 YEARS. Chase increased the Mortgage rate from the Libor rate approximately 1% to 5.99% by their dishonest practices. Chase deposited funds for two separate mortgage accounts into on account into one account and... Read more

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