Chase Bank Complaints and Reviews

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Chase Bank
Main address: P O Box 36520 40233-6520 Louisville KY
1-800-935-9935, , https://www.chase.com/cm/shared/crb/page/general.html
  • 661+9 mobile complaints
  • $830K claimed losses
  • $1.2K average
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Premium      

  • Oct 23
  • Banks
  • Positive Experience
  • 45

I was looking for a financial planner to help me with a couple of frozen pensions that I had in the UK. A colleague of mine had used Chase Belgrave in the past so I was happy to give them a go as trying to find trustworthy IFAs out here is notoriously tricky. I was very pleased with the advice they gave. I'm not a financial expert by any means and they explained things clearly and simply and... Read more

Was this review helpful? 2 0

Chase in new paltz ny is the worst. There customer service is a disaster, the branch manager is not friendly. The best branch manager they ever have they transfer him abt 2 yrs ago and it just keep getting worst everyday. Add comment

     

  • Nov 10
  • Banks
  • Bloomington, Illinois
  • Check Cashing
  • 16

In the past I could go to any branch of the bank where the check was drawn from to get it cashed. Today I took a check issued by JP Morgan/Chase Bank from my utility company (Nicor Gas) for $54.00 to a local branch. I was told by both the teller & the manager that since I didn't have an account, they couldn't cash THEIR OWN FREAK'N CHECK!! (not even for a fee?!) What a crock! I bank online... Read more

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  • Nov 10
  • Banks
  • Phoenix, Arizona
  • Savings Account
  • 27

My wife went into open a basic savings account for our 7yr old daugther. We are not of means and this was to be her first account for birthday money and other modest savings. My wife opened the account with $300 at our local branch on 7th and Bell in Phoenix, AZ. Rather than opening a regular Chase Savings with no service fees, the agent sold her the Plus Savings which requires a $15,000 balance... Read more

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  • Nov 06
  • Banks
  • Alexandria, Louisiana
  • Bank Deposit
  • 25

I had 40.000 in chase and that was in 2010 October and by March of 2011 I didn't have a dime. They say I spent my money. I received a letter saying I had applied for a new card and it was mailed I guest. I did not and never received nor request. The girl that was handling my account wasn't there and No one I dealt with . They took no time to seek any records only a print out for about two... Read more

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  • Nov 06
  • Banks
  • Chino Hills, California
  • Overdraw Protection
  • 14

Last month my son who is Blind was told that the bank could give him overdraw protection. If he doesn't have enough money in the Bank to cover he purchases The person that talk to him did not explain to him that he would be charged $35.00 each time he used his bank card. By not understanding he used his card 9 times. The only money my son receives is SSI money which isn't much. I took my son to... Read more

Was this review helpful? 0 0

     

  • Nov 03
  • Banks
  • Los Angeles, California
  • Credit Card Balance
  • 1
  • 1
  • 26

When I go to my chase bank account and I look to the credit card expenses , they only post what I spent they don't post the balance I wonder why we cannot see the statement balance . I think because they are thieves they don't want the consumer to follow up and pay off the balance .. this matter should be taking seriously because they can steal so much money without us knowing . I called but... Read more

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  • Nov 01
  • Credit Cards
  • Chase Slate Card
  • 17

I applied for a Chase Slate Card to have a balance transfer froml another credit card. The bank associate assured me that it would take 45 days to process and that my first payment would be in Dec or Jan 2014. Not so I received my first new statement, which has a due date of 11/23/2014. I am very very angry as, I purposely left a balance on the other card and sent the payment for that Nov 2,... Read more

Was this review helpful? 0 1

Premium      

  • Oct 23
  • Banks
  • Positive Experience
  • 45

I was looking for a financial planner to help me with a couple of frozen pensions that I had in the UK. A colleague of mine had used Chase Belgrave in the past so I was happy to give them a go as trying to find trustworthy IFAs out here is notoriously tricky. I was very pleased with the advice they gave. I'm not a financial expert by any means and they explained things clearly and simply and... Read more

Was this review helpful? 2 0

     

  • Oct 15
  • Banks
  • Pembroke Pines, Florida
  • Checking Account
  • 74

this morning i logged in to my bank account and i found out my checking account is not there it only show up my credit so i went to chase and the banker told me my account is closed but they wont give me any reason why. i used chase for 6 years already. now im having so many problems with my payment without checking account also 2 days ago i made a transferred 3K to my etrade account and it will... Read more

Was this review helpful? 0 0

     

  • Oct 10
  • Banks
  • Bank Account Validation
  • 37

My employer sent me money via QuickPay. It is a pain in the butt. First I need to create an account. Then Chase asks me to validate that my bank account is correct. To do so, Chase issues 2 small payments to my bank account (and cancels them immediately after) and I have to enter the 2 amouts received in a form. That way, my bank account is validated. The 1st problem is that it takes 2 to 3... Read more

Was this review helpful? 1 0
 
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