Chase Bank Complaints and Reviews

1.6
  • Convenience1 votes
  • Unethical business practices13 votes
  • Worse customer service ever12 votes
  • Cust service6 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Mar 22
  • Banks
  • New Brunswick, New Jersey
  • Online Transaction
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

Chase apparently does weekly maintenance every Sunday, so you're out of luck if you want to make an online transaction such as bill pay, transfers and even signing in to your account on the weekend. They've even gone as far as to shut down their message center so that you can't send them feedback or ask a question. I have never encountered a bank that literally shuts down services to their... Read more

Was this review helpful? 0 0

I had put a check on hold but chase put a wrong check number on the hold request and because of the banks mistake the check passed despite the hold on it. I called to dispute and they gave a credit but after some days the bank charged back the amount to my account. Worst customer service, when I called to get an explanation for this the representative hung up on me. Ronald Patrick Add comment

I went to chase bank to open a checking account. ..and after i finish giving my personal information. ..the personnel that attend to me decide to ask me out for coffee. ..that was very uncalled for i put him to his place. ..but that was not professional. .its was very disrespectful. 414 grant st Jersey city. ...personal banker (George Blanco) Add comment

  • Mar 09
  • Banks
  • Hobart, Indiana
  • Currency Exchange
  • 22
  • REVIEW RATING 3/5

I recently bought foreign currency for an vacation from Chase because I was told by a banker they "could get better rates than going through an exchange." I should have checked the rates before accepting the money because afterwards I discovered that they had charged me 12% over the daily rate to make the exchange. When I followed up with my bank they told me "they weren't allowed to know the... Read more

Was this review helpful? 0 0

  • Mar 09
  • Banks
  • Corpus Christi, Texas
  • Atm
  • 12
  • REVIEW RATING 4/5

We have contacted Chase bank more than 10 times without any help.They(supposedly)manage the debit card system of the Texas Workforce Commission.We live in a city of 300,000 in Texas and Chase has NO BRANCH here and only ONE ATM ,which has been dysfunctional and EMPTY since last week.They had about 8 ATMs,but farmed out all but ONE to a contractor who charges you $3 to get $20 out.The way this... Read more

Was this review helpful? 0 0

All is difficult with them. Simply making a deposit takes more than 20 minutes at the drive thru. Forget going inside Add comment

I bank at chase on 161 st in the Bronx next to Yankee Stadium. They are the worst informedvpeople of chase i have ever in counter. They Do NOT Know ABOUT Home Loans Auto Loans most of the employees donot understand English my email is Srxppbx550@gmail.com Add comment

  • Mar 03
  • Banks
  • Long Beach, Mississippi
  • Home Loan
  • 36
  • REVIEW RATING 4/5

These idiots call me every day for 7 months, talked about 30 minutes every call, I was in a bad car wreck and could not make payment, kept telling them I would have the money in december, so december finally gets here and so does the money, I sent them 3,500.00, they sent it back, thats right after calling about 200 times for me to send them money, they sent it back... on top of that they are... Read more

Was this review helpful? 0 1

  • Mar 01
  • Banks
  • Bank Account
  • 41
  • REVIEW RATING 4/5

I have banked at Chase for nearly 10 years and every subsequent year it seems to get worse! I won't get into issues of the past, but here is my current complaint with the company: I have been unemployed for around 5 months. I have handled some small business matters through my account since then but my activity has dropped drastically. I do however log into my account profile frequently. Well,... Read more

Was this review helpful? 0 0

  • Feb 26
  • Banks
  • Los Angeles, California
  • Loan Account
  • 20
  • REVIEW RATING 4/5

I asked the assistant manager to stop an automatic payment on a Chase mortgage two months in the future because I was paying off the loan. He said he had no way of accessing the commercial loan account and asked for additional information. When I returned 15 minutes later, he had gone to lunch. I tried to ask a teller when he would return, who replied, "I told you to sit down over there." I went... Read more

Was this review helpful? 0 0

Had an experience with Chase Bank?

Write a review

More results for "chase bank"

Categories Results

Tag Results

Did not find what you were looking for?
 
×
You are reading about Chase Bank.
Filing a new complaint about
×