Chase Bank Complaints and Reviews

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  • Customers like
    • Chase violated us laws and got away with it1
    • Convenience1
  • Customers don't like
    • Unethical business practices16
    • Worse customer service ever14
    • Unlawful business practices8

  • 7 hours ago
  • Banks
  • Hollister, California

today, Monday July 27th 2015 I entered the branch in Hollister California at12:58 pm. There was one teller ONE. I finally left at 1:38 pm. Luckily I wasn't on lunch break but I did have dogs waiting in the car while the temp was 85* I think I'll take my business elsewhere as this is ridiculous. So I am supposed to use at least one hundred words. Really? words words words words words ... Read more

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We had a second mortgage forgiven three months ago,this we we got a call for chase saying that was a mistake we are still liable for the loan,rude *** custom services person,i will be meeting with my lawyer monday. Add comment

  • Jul 24
  • Banks
  • Valparaiso, Indiana
  • Chase Account
  • 5
  • REVIEW RATING 4/5

i have the confirmation number from the person who sent it she has a chase account to. they keep saying it is my e-mail but i have a primary and another one both are the same. when i try to call for help i just get the runaround and when i do what they tell me to do i get a message saying it take 3-5 business days for this to happen. so i guess quick pay isn't really quick pay. i would hate... Read more

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  • Jul 24
  • Auto Financing
  • Orlando, Florida
  • 6
  • REVIEW RATING 4/5

i try to add a external account and dont let me tell me a need to contact my bank so i add the account in bank of america the same tink and bank of america let me add the account so easy and chase dont thats why chase suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck... Read more

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  • Jul 22
  • Other
  • Kalamazoo, Michigan
  • 10
  • REVIEW RATING 4/5

Had an emergency and had to draw money from my investment account. was sent a check made out to me on a check from JP Morgan Chase bank but when I went to there branch was told they would not cash the check then they stamped the back endorsement canceled. Now when I try to cash this anywhere else I am given a hard time about the stamp and have had it refused at several places because of this... Read more

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Chase quickpay SUCKS! It's been 3 days and I have yet to see the "quickpay" money. These people are slow and useless. Don't fall for this scam. Add comment

Seriously won't let customers use restrooms. Although we're here for hours just to talk to someone! Way to go Chase bank on Gosford bakersfield CA Add comment

  • Jul 17
  • Banks
  • Ramsey, New Jersey
  • Chase Credit Card
  • 12
  • REVIEW RATING 5/5

chase banks credit card customer service has gone to the dogs! it is a wild goose CHASE! being bounced from one person to another and after spending hours on the phone, still did not get any satisfactory explanation or outcome. getting acid reflux surges due to stress and feeling due to frustration. time to go to another bank...but which one? finally called/talked to a specialist at the executive... Read more

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  • Jul 16
  • Banks
  • Houston, Texas
  • Chase Savings Account
  • 24
  • REVIEW RATING 4/5

My dad opened a Chase savings account for me when I was in elementary school and I just saw on my last statement that they closed my account and sent the money (about $70) to the state as "unclaimed property" without attempting to contact me at all! I know they had my mailing address since I was still receiving statements. I called to ask if I could get my money and close the account and the... Read more

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  • Jul 15
  • Loans and Mortgages
  • Ortonville, Michigan
  • Chase Bank Mortgage
  • 16
  • REVIEW RATING 4/5

This Bank Violated Fair credit reporting act, Fair Debt collection act, Dodd frank act, Respa, and the consent orders it signed under President Obama in 2010 and 2011 and continued to; Threaten my children and I, Reverse payments and try to force foreclosure on a home which was paid ahead on payments. The Department of Justice, Attorney General, (state and federal) were aware as well as white... Read more

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