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1.5 Based on 228 reviews
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  • Customers like
    • Convenience 4
    • Internet 3
    • Absolutely nothing 2
  • Customers don't like
    • Poor customer service 46
    • Unethical business practices 32
    • poor Customer service 9

I had bank account for over 6 yrs and when i close it 3 months ago i had a balance of 161.11 and they wont to.send me any money i think they are theft

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"Chase bank's business model depends on fraud.". Catherine Austi Fitts.

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I deposited a check made out to my company into my personal account because it was overdrawn and i wanted to pay my fees off. After depositing the check they put a freeze on the account because it was made out to my company so i told them to cancel the check and id have the home owner rewrite one. After that, they dismissed my request, cashed the check, took their money out, closed my account and told me i had to prove it was my company before... Read more

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Chase service has been horrible. There's constant fraud even with the chip on my card. The customer service reps are very incompetent. I'll definitely be leaving them when I switch over everything that comes out of my account.

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Every time I go into Chase Bank to make a car payment, they insist on scanning my drivers license. I do not believe they have a right to do that. I am told that I might be laundering money!!!!! As a former federal officer I am highly offended by their remarks, and my drivers license has a lot of information they do not need to know!! Not even a police officer can demand to scan your drivers license arbitrarily without reason!! Where are they... Read more

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Worst bank. These people are holding my available balance and wont let me withdraw any money from my checking account that has an available balance of $4,396.00.

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After 17 years with chase I quit they have been not the best ever but the last stroke is I deposit a check endorse to my husband and myself my husband forgot to sign and chase decides to send me a so call legal check but the legal check only can be deposit in the teller if it's a legal copy why I can't deposit wherever I feel like it . Chase your services are disgusting and I'm speaking loud and clear people don't be fool incompetent service and... Read more

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Marlene Magda form chase in Wallington is the worst show does not know how to treat the client, only treat well only the client from the same county THIS IS DISCRIMINATION

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On 7/19/2017 i called to dispute a claim that was charged aganist my account. I spoke with a repersentive who said she was the supervisor. She told me she is not putting my claim through because the merchant is right. And not to waste chase bank time. Marrgie U. Thank you for showing me chase is not the bank for me. I closed my account the same day.

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I called c.s. to resolve an internet problem with paying an online credit card payment. Customer service lady could not resolve, so she connected me to an "internet technician" whom began the call by asking me "security questions". None of the security questions were questions I had been asked by Chase before. They all involved our mortgage. I just wanted to make a payment!!! Their online site was not working properly. I am very suspicious of... Read more

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