Chase BankComplaints and Reviews

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Chase Bank - Review in Banks category from Sacramento, California

Chase Bank - Review in Banks category from Sacramento, California
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My name is DeMar Kennerly 21st Sacramento,CA a man by the name Brian hits my vehicle 2013 Mercedes Benz and is trying to get away i need a witness that was at chase bank around April 27th 3:00 pm. Please send Corporate help me out im in the parking lot trying to find a witness Please chase send mails to everybody who made a transaction at april 27th chase bank 21st sacramento ca between 2:00pm and 3:13 it would help

Review category: Banks
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Chase Bank - Review in Banks category from Port Jervis, New York

Chase is horrible! I am always having issues with my account and the website. They never take purchases off my account when I make them, it's always days later which always offsets my balance. I will think I have one amount but it's a completely different amount bcus of the pending thing taking days later or they just take it out when they want. Not to mention the issue with my deposits. I deposited money and it jus disappeared, on my account it showed that it was never there. I called and they told me that there's nothing there and I had to speak to somebody! I was furious, YOUR company made this mistake. In the end I was told they found it but it wasn't showing in my account bcus of a glitch in the system (how convenient) and if it doesn't show up in a day to call back and make a claim. Eventually it showed up bcus my husband called with the receipt number from where he deposited it from and they fixed it. Chase always has issues but unfortunately Wellsfargo isn't much better. As far as any other bank they are few and far between and I'm not trying to go searching for atm's or banks when I need to just to switch...therefore I'm stuck with this horrid service!

Review category: Banks
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Chase Bank - Review in Banks category from Montville, New Jersey

I've been banking at Oceanside N.Y. Chase Bank since before it was even Chase, I became a member in Washington Mutual and then years later they turned it into Chase.. Never had a problem with the Bank Manager, he is amazing at what he does and is very sweet. But when he isn't in I rather not go in due to an incident that happened today. April 28th 2016 at 2 p.m. in the shopping center of Kohl's on Long Beach Road 516-561-3868. So just from my history of how long I've been there I was completely mistreated by two females. This one female who said she was the manager of this branch and this teller. They know me so well they called my job after I left to continue their nasty ***! Now I know why they are closing that branch and hopefully not transferring them

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Product or service: Chase Bank
Review category: Banks
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Your system needs to be updated to accomodate the new nyc ID .I had to buy a money order to pay a bill not going to do it again

Chase Bank - Chase Services

Of course Chase customer service and tellers are poor quality. They only hire kids from high school with no experience, so they do not need to pay more than minum wage. I did apply to Chase long time ago and I did not qualify for teller position. I do have a Bachelor in Business and 20 years work experience, but my qualifications didn't meet their requirement (high school degree o GED plus 6 months customer Service and 6 months cashier experience) Few days ago I went to Chase to open a saving account and I left 15 min. later because they were 3 people before me and only one personal banker. They do not value their customers' time.

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Reason of review: Poor customer service
Review category: Banks
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After 25 years banking with Chase Bank I have decided to stop banking with them for extremely poor customer service, I introduced my family member to open a bank account and unfortunately was treated with disrespectful employee and bank manager at Twin Lake branch in Federal Way, Washington. We walked to Bank of America and were treated with much respect and dignity and opened an account with them

Chase Bank - Review in Banks category from Glendale, Arizona

Chase branch in Nanuet on Middletown Road where two chase employees we're the only ones on the platform. They ignited me waiting while they were chit-chatting with some guy right in front of me. When they finally acknowledge that I was standing there waiting they told me just wait a few more minutes while they talked. After another 10 minutes of watching them bs about the weather, branch manager Fran included, i finally got up and walked out. The branch employees aren't very helpful and don't seem to be happy to be working there. Gonna have to switch banks ugh what a pain!

Product or service: Branch Manager
Review category: Banks
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Terrible service, unfriendly and inconvenient. The local Chase branch on Smith Street in Nanuet has no notaries on staff at 4 o'clock in the afternoon on a weekday. There are two other Chase branches in town but they directed me to a paid service at a third-party location. Kind of strange not sure what's going on with this Bank these days. Unfortunate might have to drop em!

I wanna chik my debit card working or no ?

So now they closed the bank at Frys on Northern and and 51st Now They removed the ATM's from the QuikTrip what's going to be next ugh

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