1.6
  • Convenience1 votes
  • Unethical business practices4 votes
  • Worse customer service ever2 votes
  • Worst customer service1 votes
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  • 17 hours ago
  • Banks
  • Las Vegas, Nevada
  • Ira Charges
  • 2
  • REVIEW RATING 4/5

It happened to me too. I had $46K, then it went down to $43,900. This was suppose to gain e approximately $2,000 a year-Well its been 18 months and I have only made a couple hundred. The only one that wins is CHASE. I am unemployed and disabled from full time work. I am so tired of these institutions screwing us. This tired dude would not talk to me after a couple months-He is gone now to anther... Read more

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  • 17 hours ago
  • Banks
  • Berkeley, California
  • Check
  • 4
  • REVIEW RATING 4/5

A friend left the country and had still some money on her account. I was coming into the US and needed the $ so we exchanged $ in the US and euro in France. I opened my account at chase and deposit the first check. They take the money and block my account claiming the check might be fraud and they can't verify it. They don't want to send back the money to the maker's accout eiter Conclusion :... Read more

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  • Dec 15
  • Credit Cards
  • Fuquay Varina, North Carolina
  • Bp Credit Card
  • 13
  • REVIEW RATING 4/5

I am the CFO of a large company with several company cars. We selected 2 cars as a trial for BP cards. WHAT A NIGHTMARE!!!!! They opened 2 accounts for me by mistake and admitted it was their mistake, but when I sent payment in for both accounts, they only applied it to one so they sent me an overdue notice with a 75.00 late fee! That is when I found out they had made their " mistake." They... Read more

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  • Dec 13
  • Banks
  • Loganville, Georgia
  • Personal Account
  • 13
  • REVIEW RATING 3/5

Chase linked my personal and business account with someone else of no relation they post this persons account info under my profile someone how a $216 was transfer deposit into my checking account from this guys savings account and now the guy filed a complaint with a specialist the guy some how was able to change my user ID and password for on line banking they also froze my account ,i have... Read more

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Chase cut my credit line on my Visa card to zero. This happened 15 days before Christmas. I have never missed a payment in over 15 years. Their excuse is that I owe money to Bank of America. She told me that they don't deal with people having financial hardships. Thanks Chase! Add comment

  • Dec 03
  • Banks
  • Provo, Utah
  • Credit Card Application
  • 25
  • REVIEW RATING 4/5

I spoke with two representatives of Chase over the phone today to talk about my credit card application. Both were completely rude and incompetent - terrible customer service. I tried to be really nice because I work at a call center and I know how hard it is to work with frustrated customers. They told me they could not find any records of my application at all, even though I had discussed my... Read more

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  • Dec 02
  • Banks
  • California, United States
  • Overdraft Fee
  • 23
  • REVIEW RATING 3/5

Most manipulating, scam of a bank I've ever worked with. $35 overdraft fee for going 0.33 cents over $5 limit?? Are you kidding me?? They also intentionally fail to notify you sometimes that you were overdrawn AND that they ripped you off $35, so hopefully you won't notice and make another transaction, that way they can charge you another $35 fee. Done getting screwed over. This bank has taken... Read more

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  • Nov 29
  • Banks
  • Pontiac, Michigan
  • Loan Application
  • 35
  • REVIEW RATING 3/5

My wife applied for a mortgage. We gave any documents the loan officer required. Getting ready to close next week. Surprise, the loan officer announces that the bank requires a Verification of Employment. Her employer stated that she is a temporary, non-career; which is true. All employees start out this way. She averages 60 hours per week and has been employed since June 2012. It is not the VOE... Read more

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  • Nov 23
  • Banks
  • Midland, Michigan
  • Amazon Rewards Account
  • 37
  • REVIEW RATING 4/5

November 2014 we opened an Amazon rewards chase account. After a few days of us using it, our account was cancelled due to suspicious activity. We immeadiately called chase customer service where we were then told that they were unable to access our account and that a member of the fraud team would be contacting us. A week has gone by and stil no call. We then call back... 5 different times.... Read more

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Chase in new paltz ny is the worst. There customer service is a disaster, the branch manager is not friendly. The best branch manager they ever have they transfer him abt 2 yrs ago and it just keep getting worst everyday. Add comment

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